dewalive link Casino & Sportsbook Data Care

This page describes what we collect when you use dewalive link and how we keep that data protected. We at dewalive link collect your email, phone number, identity documents, and payment account details to verify your account and process deposits and withdrawals. We do not sell your data to third parties, and we store everything encrypted on our servers.

When you access dewalive link via Android or iOS, we also log your device type, IP address, and session timestamps. This helps us detect fraud and investigate disputes. Your location data is collected only if you explicitly enable location services on your phone—we use this to verify that you are in a supported jurisdiction. We retain transaction records indefinitely for regulatory compliance.

Our dewalive link privacy policy explains your rights, our obligations, and how to contact us if you have concerns.

Data We Collect on dewalive link

Account Registration and Identity

We at dewalive link collect your email address when you register. This is how we send account notifications, withdrawal confirmations, and password reset links. We also collect your full name and date of birth. We use these to match against the identity documents you submit for KYC verification.

Before your first withdrawal, we require you to upload a photo ID (passport or national ID card) and proof of address (utility bill or bank statement dated within the last three months). We store these documents encrypted in our database. We do not share them with anyone except our payment partners and regulators if legally compelled. You can request deletion of stored documents anytime via in-app support—we delete them within 30 days.

Payment and Bank Account Data

When you deposit into dewalive link, we collect details about your payment method: your DANA, e-wallet, mobile banking, local payment, or online payment account identifier; your bank account number if you use direct bank transfer (e-wallet, mobile banking, local payment, online payment); or your e-wallet code if you pay via mobile banking. We store these securely and use them only to process your transaction. We never store your PIN, password, or payment app credentials—payment gateways handle those directly.

Our dewalive link payment processors retain your transaction history on their own servers. We receive only confirmation that your deposit or withdrawal succeeded. The actual bank account details are handled by our licensed payment partners, not stored permanently in our database.

Behavioral and Technical Data

We at dewalive link log every action you take on our platform: login times, games you access, bets placed, and deposits/withdrawals. We collect your IP address, device type (Android or iOS), browser version, and session length. We use this data to detect unusual account activity (e.g., multiple logins from different countries within hours) and to investigate fraud or disputed transactions.

We also use this data to understand how users interact with dewalive link—which games are popular, which payment methods are slowest, etc. This helps us improve our platform. We do not sell this behavioral data to third parties. We may share anonymized statistics (e.g., "non-specific info of deposits on dewalive link occur on weekends") with research partners, but individual user data is never identified in such reports.

Location and Jurisdictional Verification

Our dewalive link platform checks your IP address to estimate your location. If your IP suggests you are outside a supported jurisdiction, we may ask you to confirm your location via SMS or document upload. We use this to comply with local gaming laws and to protect your account. We do not sell or share location data.

If you enable location services on your phone, our dewalive link app can access your precise GPS coordinates. We use this only to verify you are in a supported area during critical account actions (e.g., first withdrawal). You can disable location access in your phone's settings anytime, and our app will continue to work using IP-based location checks.

We at dewalive link collect only what we need to verify your account, process your payments, and comply with regulations. Everything else is optional.

How We Use and Protect Your Data on dewalive link

Data Security and Encryption

All data on dewalive link is encrypted in transit (using HTTPS) and at rest (AES-256 encryption in our database). Your password is hashed—we never store it in plain text. If someone gains unauthorized access to our database, they cannot decrypt your personal information or use your password to log in.

We also maintain automatic backups of all dewalive link data. These backups are encrypted and stored on geographically separated servers. If our main database fails, we can restore your account and transaction history from backup within hours.

Third-Party Processors on dewalive link

We at dewalive link use third-party service providers for specific functions:

• Payment processors: When you deposit or withdraw, your payment details are sent to a licensed payment gateway (operated by our payment partners for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers). We do not store these details—the payment processor does.
• Email and SMS providers: We use a third-party service to send you login confirmations and account notifications. They do not store your data permanently.
• Cloud hosting: Our dewalive link servers are hosted on encrypted cloud infrastructure. The hosting provider has contractual obligations to keep our data confidential.

All third-party partners on dewalive link are bound by data-processing contracts. They may not use your data for any purpose other than the service we contract them for. We do not sell your data to advertisers or data brokers.

Your Rights Regarding Data on dewalive link

You have the right to access all data we hold about you on dewalive link. Tap the Account section and choose "Download My Data"—we compile your profile, transaction history, and documents into a file and email it to you within 7 days.

You have the right to request correction of inaccurate data. If your name, email, or payment details are wrong, contact our support team via in-app chat, and we correct them.

You have the right to request deletion of your account and associated data on dewalive link. If your account has outstanding balances or pending transactions, we retain data to settle them. Once settled, we delete personal data within 90 days, with the exception of transaction records, which we retain for seven years for tax and regulatory compliance.

• 1
  Access Your DataRequest

  Open Account → Download My Data. We email your complete profile and transaction history within 7 days.

• 2
  Correct Your InformationUpdate

  Use in-app support to request changes to your name, email, or payment details. We verify and update within 1 business day.

• 3
  Delete Your AccountClosure

  Request account deletion via support. We suspend the account immediately. Personal data is deleted within 90 days once transactions settle.

• 4
  Object to ProcessingConsent

  If you object to behavioral tracking or marketing emails, contact us. We honor opt-outs within 3 business days.

Data Retention and Deletion on dewalive link

We at dewalive link retain your transaction records for seven years to comply with tax and financial regulations. We may be required to produce these records to authorities investigating fraud or money laundering. Personal information (name, email, phone) is deleted within 90 days of account closure, unless we are legally compelled to retain it.

Our dewalive link backup systems retain encrypted copies of all data for 30 days. Old backups are destroyed after 30 days. So even if you delete your account, we may still have encrypted backups temporarily—but we do not restore from them unless legally required.

Contact Us About Privacy on dewalive link

If you have questions about how dewalive link handles your data, or if you believe your privacy has been violated, contact our support team via in-app chat or email. We respond within one business day. For data subject access requests (e.g., "Download My Data"), we respond within 7 days as required by most data-protection regulations.

If you are in a jurisdiction with a data-protection authority (e.g., Jakarta, Bandung, Surabaya, or Medan), you also have the right to lodge a complaint with that authority if you believe dewalive link has violated your privacy rights. We encourage you to contact us first so we can resolve the issue directly.

Policy Updates on dewalive link

We at dewalive link may update this privacy policy from time to time. If we make material changes—for example, if we begin sharing data with new partners or if we change our retention period—we notify you via email and in-app alert at least 30 days before the change takes effect. Your continued use of dewalive link after the effective date means you accept the updated policy. If you do not agree with the changes, you may request account deletion.